Shipping & Returns
Shipping
- Free tracked shipping Australia-wide. Tracked delivery takes approximately 5–9 business days.
- Tracking on every order. Your tracking number is emailed as soon as the parcel ships.
- If tracking hasn't moved for 5 business days, email wagverapro@gmail.com and we'll chase it or resend at our cost.
- We don't ship internationally yet.
Returns
60 days, prepaid label, full refund. Details on the 60-Day Loose-Lead Guarantee page. Size swaps are free.
Faults (Australian Consumer Law)
If the harness is faulty, not as described, or doesn't do what we said it does, you're entitled to a repair, replacement or refund under the Australian Consumer Law, on top of our guarantee. Email wagverapro@gmail.com with a photo; we'll usually replace first and ask questions later.
Contact
wagverapro@gmail.com — we reply within 1–2 business days.